Asterisk VoIP Solution by Beyond Networks

Today's small businesses face relentless pressures. To keep up with large global organizations and more technology - enabled businesses, they must boost productivity through better communications, streamline business processes, get full value from resources and applications, and manage costs effectively.

Beyond Networks can work with your business to plan, design and implement solutions using the very cost yet effective SBCS. When consulting with clients, Beyond Networks follows an approach based on defined milestones to meet your budget, timeline and technical targets while reducing disruption to your business.

Beyond Network's methodology follows accepted project management standards based on the best practices including definition, design proposals, test models, design tuning, and professional implementation. All phases are recorded to compile a comprehensive description of technical services performed in order to assist ongoing maintenance.


Voice over IP (VoIP) is a telephony technology that transmits live voice traffic over a network connection using Internet Protocol (IP) protocols.

A primary advantage of Voice over IP is its capability to help reduce expenses because phone calls take place over the data network rather than the phone company's network. IP telephony covers the full range of Voice over IP enabled functions including the interfacing of phone sets for communications, related functions such as billing and dialing plans, and basic capabilities such as group calls, call transfer, forward, and hold. These features were often provided by a Private Branch Exchange (PBX).


Auto-Attendant (IVR) - HyperVoice 2200's Auto-Attendant greets callers with a professional welcome messag. The Auto - Attendant feature is easy to use and can actively direct your incoming call queues (including diverting to off) to site connections such as mobile phones.

Scheduler - The scheduler can play different messages to callers at different times of the day. You can select a different Call Menu for weekdays and weekends.

Music on Hold - Music on hold is as simple as uploading a MP3 file using the Web Control Panel. With a click, callers will hear your favourite tune whilst being put on hold. Each HyperVoice 2200 comes with multiple audio channels, allowing you to play different audio files to different caller groups.

Name Directory * - HyperVoice 2200 can be configured with a professional "spell-by-name" directory. Callers are simply prompted to spell the first three letters of the party's first or last name. They are then automatically connected to the requested extension.

If you prefer not to be listed, the HyperVoice 2200 administrator can easily exclude your extension from the Name Directory.

Outlook Integration * - Inbound calls, when your phone rings, the Caller ID will be analysed against your Outlook contacts. If a match is found, you will then see the person's name pop-up on your phone screen.

Outbound calls: Right-click on a contact or email message, your phone will ring the person automatically.

Voicemail - HyperVoice 2200 offers five easy ways to retrieve messages:
> Press a single button on your office phone.
> Dial in remotely from any outside phone.
> Receive an email with the sound files (.wav) attached.
> Listen via your Web control panel.
> Receive your voicemails as email attachments.

Unlimited VoIP Accounts - HyperVoice 2200 can be configured with unlimited VoIP provider accounts. You can connect HyperVoice 2200 to your designated VoIP providers (SIP or IAX) which will link all your inter-office and intra-office lines.

Versatile Call Handling - With outbound calling rules, you can define the usage of each outbound trunk. For instance, you can use VoIP account 1 for free local and STD calls which is provided by your supplier. You can then define VoIP account 2 for all international calls for cheaper rates. Finally you can use your analogue telephone ( PSTN) for functions such as fax as well as having a backup solution.

Off Site Support - HyperVoice 2200 has built-in telecommuting support. With an IP phone (or soft phone), employees can keep their extension number as they travel outside the office or between offices. No configuration changes required.

In addition, you can configure the system so that calls can be forwarded to you home or mobile phone while you are away.

Branch Office Support - You can deploy a low-cost HyperVoice 2200 in each office and link your phone sets to take advantage of the following features:
> Free office-to-office calling via VoIP.
> Call forwarding to any extension in your linked HyperVoice 2200 network.
> Converged Name Directories (spell-by-name).
> Converged Internal Employee Directories.

Powerful Reporting - From the HyperVoice 2200 Web Admin Panel, you can analyse real-time call logs for all extensions. HyperVoice 2200 also provides real-time billing so that departments can see a snapshot of how much they are spending company-wide on telephone calls.

From the HyperVoice 2200 Web User Panel, individual users can look at their call logs and return calls with the click of a mouse!

Conference Calls * - The HyperVoice 2200 conference call option supports an unlimited number of internal participants and as many external participants as you have phone lines.

Paging / Zone Paging - HyperVoice 2200 can be configured to page everyone in the whole company or just a certain set of employees.

Note: Cisco series phones do not support this function.

Automatic Call Distribution - HyperVoice 2200 allows you to route incoming calls to your users/call groups in many different ways to facilitate your unique business needs:
> Ring all - 1st to pick up gets the call.
> Hunt - Ring one person at a time in a specified order.
> Ring a random person.

Call Recording * - HyperVoice 2200 can provide call recording as follows:
> Record All: System will record all inbound or outbound calls
> Record on Demand: Employees have the ability to record their own calls with the press of a button.

Users can use the web-based control panel to access their call recordings.

Advanced CRM Integration * - HyperVoice 2200 HUD supports integration with Sugar CRM. Employees can use a Web browser to access all CRM features that Sugar CRM offers.

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Advanced System Administration and Security Features -

Alerts & Notifications - Administrative alerts and notifications allow administrators to set desired operating thresholds for a HyperVoice 2200 deployment. If the system operates outside of these thresholds, then the administrator is instantly notified.

Trunks Status Pages - View the real-time status of trunks in the administration control panel to ensure that your system trunks and interfaces are operating correctly.

System Resource Graphs - HyperVoice 2200 offers real-time graphs of system resources (CPU, RAM, HD, Swap), server activity (Calls, Recordings, Conferences), and network activity (upstream, downstream)

System Backup and Restore - HyperVoice 2200 can be configured to perform backups at pre-scheduled times. This scan be achieved either locally or remotely via FTP.

* Indicates the feature may require an advanced configuration set-up and user training. Additional charges may apply.

Contact Beyond Networks for VoIP Solutions - 1300 - 885 335

Beyond Networks Pty Limited. ACN: 077 644 074. All rights reserved. Beyond Networks, HyperVoice and logos are registered trademarks of Beyond Networks Pty Limited. All other company and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, Beyond Networks Pty Limited does not accept liability for any errors or mistakes which may arise. All specifications are subject to change without notice.



Following is the feature list of HyperVoice Series VoIP PBX System