Beyond Networks: The Microsoft Technologies Expert

Computer Consulting Services available from Beyond Networks include:

 

>Information Technology planning and strategy

>Architecture and design of Windows Vista, Windows XP and 2000, Microsoft .NET Server, and BackOffice environments

>Planning for migrations to Windows Vista, Windows XP, Windows Server 2003, Windows 2008 Server, Active Directory, Microsoft Exchange Server 2007 and Exchange Server 2003.

>Troubleshooting chronic IT problems

>Creating a comprehensive security strategy

>Maximizing system availability and performance through fault-tolerant configuration, efficient network architecture, and proactive monitoring

>Project management and special project assistance , especially for large-scale upgrades or migrations to or within the Microsoft family of IT solutions

>Requirements definition and documentation


Beyond Networks' model of maintenance

We have a team of IT generalists together with a highly specialized group of experts making it possible for clients to get the most expedient, efficient, and cost effective IT support possible. Rather than having an IT generalist struggle with niche technologies they lack expertise with, Beyond Networks engineers can call upon consultants that have the capability to deal with complex problems and define field-proven architectures that provide a solid foundation for today's requirements and for future growth.


On-site Support - Occasionally, network issues require onsite troubleshooting. Beyond Networks has built a team of experienced Microsoft-certified onsite technicians and engineers who can deliver network services anywhere in Sydney.

Online Service - Beyond Networks' remote help and troubleshooting specialists give your company the best efficiency for your IT budget. Advanced online access tools and experienced technicians and engineers together allow Beyond Networks to fix the majority of IT problems remotely, saving travel time and expenses. Beyond Networks has built a powerful virtual network of technical experts who are able to find fast and low-cost solutions.

Phone Support Call Centre - When you need to talk to a technical expert, please call Beyond Networks' Help Desk Call Centre on 1300 - 885 335. Phone support can be escalated to onsite service when necessary, but in the vast majority of cases your IT problems can be resolved over the phone or through a combination of phone support and remote access.

24/7 Support - Beyond Networks also offers 24/7 support and automated server monitoring to keep mission-critical systems running smoothly.

Staff Augmentation - If you have special network migration or upgrade projects that temporarily require additional IT staff, Beyond Networks can supplement your internal organization with experienced technicians and consultants so your agenda is completed on time and within budget.

Site Relocation Services - Beyond Networks can provide a Microsoft-certified IT consulting expert who can help you plan and manage a seamless move of your IT infrastructure to a new facility, including data centre design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades - all with comprehensive ongoing support. Beyond Networks' site relocation teams can work during off hours and weekends in order to minimize business disruption.

Expert Consulting - Beyond Networks' computer consulting services give your small business affordable access to expertise in technical areas where you may lack internal resources. Beyond Networks has experience as a Microsoft Gold Certified Partner and is focused on Windows networking and security, and high-volume email systems.

Beyond Networks' system engineers can provide insights on infrastructure and architecture that allows your information network to grow along with your business, without extending your IT budget.

Service Costs - Beyond Networks' computer consulting services are available for general help for specific projects, or simply ongoing support. Beyond Networks bills for all support and troubleshooting services by the hour and offers substantial discounts for large projects and regularly scheduled services. Rates are based on the qualifications of the personnel who provide the service, which in turn is dependent on the nature of the task.

Contact Beyond Networks for Solutions - If you are interested in using Beyond Networks' IT support or consulting services, please call 1300-885 335 or contact help@beyondnetworks.com.au



Following are the key facts for why you should work with Beyond Networks


Big enough to RESOLVE - small enough to CARE!

With an in-house staff of technicians, engineers and consultants and the backing of our vendor relation with Cisco, Juniper, HP, IBM and Microsoft as well as many industry leading companies, we can provide fast and expert response to your IT needs.